Our Services
At OUCO, we go beyond delivering exceptional products; we offer a complete spectrum of support services. This includes expert consultations, meticulous product selection, thoughtful recommendations, and customized solution designs for every prospective customer.
Our extensive service network spans key global markets. Beyond product delivery, we are committed to guiding you through successful installations. Furthermore, our ongoing commitment includes providing dedicated maintenance support and ensuring a timely supply of essential spare parts.
Trust us to support you every step of the way.
Meetings and Discussions
At OUCO, our experts are well-versed in addressing your unique requirements. Whether you prefer the convenience of a video conference or the insights gained from an on-site exploration at our factory, we are here to facilitate meaningful face-to-face conversations.
Additionally, we extend a warm invitation for you to visit our exhibition booth. Your presence is invaluable to us, and we look forward to engaging with you in person to discuss your needs and explore collaborative opportunities. Furthermore, we arrange dedicated time before and after these events to visit our clients’ facilities. Please stay tuned to our exhibition announcements to schedule a convenient time for us to meet with you locally.
Installation & Maintenance
We are deeply committed to providing exceptional after-sales support to ensure your equipment operates at peak performance:
Transparent Testing: Participate in the Factory Acceptance Test (FAT) remotely. We will also provide you with a comprehensive video recording of the on-site FAT for your specific product.
Global On-Site Installation: Upon delivery, we offer step-by-step installation guidance. Regardless of your global location, our dedicated engineering team can be dispatched to your site to ensure a successful and safe installation.
Comprehensive Training: We provide full commissioning services and operational training, heavily supported by convenient live online tutorials.
Spare Parts & Marine Components
Gain quick access to genuine accessories and spare parts for OUCO equipment through our fully stocked warehouse and robust supplier network. For added peace of mind, we promptly dispatch comprehensive spare parts packages directly to your facility—helping you minimize operational downtime and ensure long-term equipment reliability.
Beyond supporting our own product line, OUCO is a trusted specialist in marine components. From large hydraulic cylinders down to high-grade wire ropes, we supply a wide range of essential marine hardware. Whether your equipment was originally purchased from us or another manufacturer, we invite you to explore our comprehensive spare parts brochure to find the exact solution you need.
Inventory Products
Drawing on OUCO’s extensive industry expertise, we have curated a selection of our most popular models—including marine cranes, grab buckets, and container spreaders—now available as standard products for rapid supply. Relevant classification society certificates can also be issued upon request to satisfy your specific operational needs.
Additionally, we regularly update our factory inventory with ready-to-ship equipment available for immediate delivery. These finished products are offered at highly competitive prices, and we warmly welcome your inquiries.