marine handling equipment faq

Frequently Asked Questions for OUCO

Welcome to our FAQ Center

Here, we’ve compiled answers to the questions our customers ask most. If you don’t find the specific information you need, please feel free to reach out to us directly or leave a message—our team is ready to assist you.

Q: Does your factory have certificates for international standards?
A: Yes. Our facilities are certified by ISO, ABS, BV, CE, and CCS. We also hold DNV welding approval certification and can provide full IACS certification for every product upon request to meet your specific maritime requirements.
Q: What is your business scope?
A: As a professional maritime equipment supplier, our main products include various marine cranes, grab buckets, container spreaders, hoppers and winches. Years of experience in the industry have allowed us to expand our business scope. Now, we can also provide you with FGD System, Marine hatch cover and watertight door, etc.
Q: What’s the history of your company?
A: Established in 1982, OUCO has a rich heritage spanning over four decades. Through strategic mergers, restructuring, and consistent brand evolution, we have grown from a local workshop into a leading global manufacturer specialized in high-performance marine and port equipment.
Q: Can you design based on provided specifications?
A: Yes, we have our own engineering team who can design based on technical specifications.
Q: Do you have any reputed clients worldwide?
A: Yes, we have Larfage, Schlumberger, NBC, Saudi Aramco, and state companies in China as our end users.
Q: How can I know more about your factory?
A: We warmly welcome you to visit and inspect our factory in person. If travel is not convenient, we offer live video inspections of our facility and specialized workshops. Additionally, you can scan our QR code for a fully immersive VR factory tour at any time.
VR Tour
Q: Will you provide after-sales service?
A: Sure, we can respond to any technical solutions within 24 hours. We also have marine service partners overseas who can visit at user’s working site.
Q: Do you have any advanced manufacturing equipment in your workshop?
A: Yes. Our workshop is equipped with modern CNC plasma and laser cutting machines, heavy-duty bending and rolling equipment, and advanced machining centers for precision parts.
We also operate high-capacity overhead gantry cranes for assembling large structures, along with load-testing rigs that replicate real sea state conditions to ensure every crane meets strict offshore safety standards.
Q: How many countries are your products sold to?

A: We serve a diverse global market with a strong presence across several key maritime hubs:

  • Asia: Singapore, Malaysia, India, Vietnam
  • Middle East: UAE, Saudi Arabia, Qatar
  • Europe: Norway, Netherlands, Germany, UK
  • South America: Brazil, Chile, and other key coastal region
  • Africa: Extensive coverage across major African coastal nations

Our equipment is engineered to operate reliably in varied climates, from the North Sea to tropical regions.

Q: How do you control the quality?
A: Quality is managed through rigorous material selection and multi-stage testing. We use only authority-certified steel (including grades such as DH36, EH36, and HG70) and perform comprehensive non-destructive testing (NDT). Throughout the manufacturing process, independent third-party surveyors review and inspect every procedure to ensure total compliance with international classification standards.
Q: Which component brands do you use in your equipment?

A: We prioritize reliability and global serviceability by integrating components from world-leading brands. For our premium configurations, we typically utilize: Siemens, ABB, and Schneider Electric. Danfoss, Rexroth (Bosch), Parker, Leduc, Atos, and Brevini (Dana).

Flexible Solutions: In addition to these international brands, we offer highly efficient configurations featuring top-tier Chinese domestic brands. These options provide a more cost-effective solution and significantly faster delivery times. We are happy to customize the component selection based on your specific project requirements and maintenance preferences.
Q: Will you provide professional document control?
A: Yes, we take document control very seriously, as we understand the importance of ensuring that the product and system continue to run smoothly even after several years. That’s why we provide manuals related to operation, maintenance, commissioning, and troubleshooting, among other important aspects, to ensure that our customers have all the information they need to use and maintain our products effectively.
Q: What is the procedure for providing solutions?
A: We can provide General Arrangement drawing within 24 hours for the user to confirm, then we will send a commercial invoice for reference after confirmation.
Q: Does your company participate in various exhibitions?
A: Yes. We actively attend leading trade shows and exhibitions in the marine and offshore industries every year, including Marintec China in Shanghai, Asia Pacific Maritime in Singapore, Bari-Ship in Japan, Seatrade Maritime in Abu Dhabi, and NEVA in Russia.
Visit our Upcoming Exhibitions page for our latest schedule.
Q: Do you have any agents locally?
A: Yes, we have partners in several countries and regions, such as Europe, Asia, Africa, Australia and the Middle East, to provide after-sales service and maintenance.
Q: What is IMO Resolution MSC.532(107)?

A: In June 2023, the International Maritime Organization (IMO) adopted Resolution MSC.532(107), introducing new SOLAS Regulations II-1/2 and II-1/3-13. These rules apply to lifting appliances and anchor handling winches installed on ships and will take effect on January 1, 2026.

The new regulations aim to enhance maritime safety by setting higher standards for the design, construction, testing, operation, and maintenance of these devices. They were introduced in response to accident data showing equipment failures as a major cause of onboard injuries, ship damage, and environmental pollution.

Q: Do OUCO cranes comply with the new SOLAS Regulation MSC.532(107)?

A: Yes. OUCO cranes are engineered to meet the latest global safety and quality standards. To ensure full compliance with the new SOLAS requirements under Resolution MSC.532(107), our cranes can be supplied with certification from recognized classification societies such as ABS, DNV, or CCS.

Pro Tip: As of July 1, 2025, opting for an ABS certificate ensures full compliance with the latest SOLAS maritime safety regulations.

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